Shipping Policy
raylink prepares orders with care and works to provide clear shipping updates once an order has been processed. Delivery times may vary based on destination, carrier conditions, holidays, and order volume.
Order Processing
Orders are reviewed and prepared after checkout confirmation. Processing time may vary during busy periods or when order information requires additional verification.
Shipping Confirmation
When available, tracking information will be shared through your account or order communication. Tracking details may take time to update after the carrier receives the shipment.
Address Accuracy
Please provide complete and accurate shipping information at checkout. We are not responsible for delays caused by incorrect, incomplete, or outdated addresses.
Customs, Duties, and Taxes
Depending on destination and local regulations, additional duties, taxes, or import fees may apply. Customers are responsible for any destination-specific fees required by local authorities.
Delayed or Missing Shipments
If your order appears delayed, please check the tracking information first. If the issue remains unclear, contact support@raylinkshop.com with your order number and account name.